ZENITH QUALITY INTERNATIONAL

2007-04-21T08:01:00.007+05:30

E-16/43, Sector – 8, Rohini, New Delhi – 110085

Mobile: 98119-15353, 9971975353, 98718-69109

Ph.: 91-11-47010354

Web: zenithquality.com

Email: zenithquality@gmail.com, zenithquality@rediffmail.com,

Zenith Quality International is a New Delhi based, private enterprise company formed in response to market demand for a Consultancy and Training body with a strong customer focus. Here Quality of service is a real issue, and we make our client unique. It is having branch offices at Mumbai, Patna, and Banglore.

This group provides Consultancy and Training services for following Certification to your esteemed organisation.

NABH: NATIONAL ACCREDITATION BOARD FOR HOSPITAL & HEALTHCARE PROVIDERS
ISO 9001: 2008 – QUALITY MANAGEMENT SYSTEM
ISO 14001: 2004 – ENVIRONMENT MANAGEMENT SYSTEM
ISO/TS 16949:2009 - QUALITY MANAGEMENT SYSTEM FOR AUTOMOBILE INDUSTRY
ISO 27001:2005/BS 7799 – INFORMATION SECURITY MANAGEMENT SYSTEM

ISO 13485:2003 - MANAGEMENT SYSTEM FOR MEDICAL DEVICES

HACCP/ ISO 22000:2005 – HAZARD ANALYSIS AND CRITICAL CONTROL POINT FOR FOOD INDUSTRY
OHSAS 18001/SA 8000 – OCCUPATIONAL HEALTH AND SAFETY ASSESMENT SERIES/ SOCIAL ACCOUNTABILITY
CE MARKING – SAFETY MARK FOR ELECTRICAL & ELECTRONIC GOODS

We would like to add that our team consists of professionals having rich experience of all types of manufacture and service industries viz. Automobile, Fabrication, Export, Import, Hospital, Hotel, Trading, Railway Suppliers, Food, Tool manufacturing, Electrical & Electronic, Chemical, Garment, Petrol Pump, Service Station, Schools and many others. We would, therefore, be able to add value to your organisation by designing a system, which would strengthen your operations for business growth.

We will feel pleasure of hearing soon from you. Please let us know if you need any further clarification in the matter.

Contact Person:
Ashish Vardhan, CEO
B.E., M. B. A., Lead Auditor for ISO 9001, Lead Auditor for ISO 14001

HACCP & TS 16949 Auditor

ZENITH QUALITY INTERNATIONAL
E-16/43, Sector – 8, Rohini, New Delhi – 110085
Mobile: 98119-15353, 9971975353,98718-69109 Ph.: 91-11-47010354
Email: zenithquality@gmail.com, zenithquality@rediffmail.com

NABH: NATIONAL ACCREDITATION BOARD FOR HOSPITAL & HEALTHCARE PROVIDERS

We provide NABH Accreditation. We have rich experience of Hospital Accreditation.
NABH is an institutional member of the International Society for Quality in Health Care (ISQua)
and also a member of ISQua Accreditation Council.

NABH consists of 10 clauses

1. Acces, Assesment and Continuity of Care (AAC)

2. Care of Patients (COP)

3. Management of Medication (MOM)

4. Patient Rights and Education (PRE)

5. Hospital Infection Control (HIC)

6. Continuous Quality Improvement (CQI)

7. Responsibilities of Management (ROM)

8. Facility Management and Safety (FMS)

9. Information Management System (IMS)

10. Human Resource Management (HRM)

ISO 9001:2008 - Quality Management for all Industries
The new Latest version ISO 9001:2008 was developed as an international standard to confirm that companies have established and maintained a uniform quality management system to better meet the needs of their customers. The standard covers design, development, production and service, and can be used by any business in any industry.
Using the Plan ? Do ? Check ? Act (PDCA) approach, ISO 9001 provides enterprises with the management tools to improve their business performance, such as defining policy and objectives, monitoring and measuring processes and product characteristics, specifying corrective and preventive actions and encouraging continuous improvement.
International experience has shown that significant business benefits are accrued by companies that comply with this standard, including the following.
Complete customer satisfaction.
Efficiency and productivity (minimising defect costs and optimising process sequences).
Minimisation of risks in product liability.
Reduced inspection and testing costs.
Reduced costs through the minimisation of communication and manufacturing errors.
Consistency of service or product performance.
Increased motivation of employees due to fewer errors and complaints.
Transparency through clearly defined processes.
Continuous process and structural improvements.
Identification and minimisation of weaknesses.
The securing of a competitive edge with an internationally recognised certificate.
The ISO 9001:2008 standard focuses on system processes, as opposed to elemental areas. The new standard ISO 9001:2008 have been restructured into four major areas, or clauses. This restructuring was carried out to provide a better and more logical sequencing of the requirements of the standard, and is intended to make the documentation easier to use. The standard is now divided into the following areas and gives more clarification with comparision to ISO 9001:2008.
Management responsibility
Resource management
Product realization
Measurement, analysis and improvement
Together, these areas define what companies should consistently do to provide products that meet customer and statutory or regulatory requirements, and highlight that companies should seek to enhance customer satisfaction by improving their quality management system.
The requirements of ISO 9001:2008 are based on the following eight management principles that are reflected throughout the standard.
Customer focus.
Leadership.
Involvement of people.
Process approach.
Systematic approach to management.
Continual improvement.
Factual approach to decision making.
Mutually beneficial supplier relationship.
The standard is complemented by ISO 9004:2008, which gives guidance on performance improvement.
With our large team of experienced professionals , we offer value-added service, internationally recognised certificates and a broad service portfolio. Contact us today for support on your path towards a certified management system.

ISO 14001:2004
What is Environmental Management?

Elimination / reduction of adverse Impacts of various aspects on elements of environment which affect the stakeholders such as employees, customers, suppliers, shareholders, neighborhood.

What is Environmental Management System?It is a sub-sect of over all management system that directs and controls an organization with regard to environment. Including meeting all statutory and regulatory requirements.Why should companies have Environmental Management System?

Increased National and International attention to environmental performance
Third party registration to these standards may become a condition on doing business in certain regions of the world
Governments are increasingly demanding that companies adopt a systematic approach to environmental issues
Increasing public pressure for increased environmental performance and information
Implementing EMS may improve environmental performance
Legal consequences and economic loss due to Environmental incidents/ Accidents
Corporate responsibility
Recognition of need to integrate EMS as part of the business and its Analogous to Quality Management

What is ISO 14001?

Every company has some environmental impact in its operations. Companies seeking an internationally recognised environmental management system will find the answer in the ISO 14000 series of standards developed by the International Organisation for Standardisation. ISO 14000 supports environmental protection and prevention of pollution in balance with socio-economic needs. It provides businesses with a structure for managing environmental operations, and applies to all types and sizes of manufacturing and service operations throughout the world. ISO 14000 is considered to be more far-reaching than ISO 9000 in its application.ISO 14000, the environmental management system, was formally published by the International Organization for Standardization (ISO) on September 2, 1996. ISO 14001 is the conformance standard within the ISO 14000 series. After extensive groundwork, the revised version of ISO 14001 was released on 15th of November 2004. ISO 14001:2004 has replaced ISO 14001:1996 after a transition period of 18 months which ended on 14th May 2006 It has become the basis for the certification procedure for environmental management. All ISO 14001:1996 certificates have been rendered invalid on 15th May 2006. The ISO 14000 series of standards has:
ISO 14001 - Requirements with guidance for use. (For certification)
ISO 14004 - General guidelines on principles, systems and support techniques
ISO 19011- Guidelines for quality and /or environmental management system auditing

Why ISO 14001?

To Achieve and Demonstrate:
Sound Environmental Performance by Controlling the Impacts of Activities, Products & Services on environment because of:
Stringent Legislation
Development of Environmental Policies In addition to setting out the demands on environmental management systems, ISO 14001:2004 provides improved compatibility to ISO 9001. The ISO 14000 series covers a wide variety of environmental disciplines, ranging from the basic management system to auditing, labelling and product standards. All but one of the 15 standards in the series are guidance documents. Companies are certified to ISO 14001, the specification standard for an environmental management system.

ISO/TS 16949:2009 - Harmonized Standard (QMS) for the Automotive Industry
ISO/TS 16949:2002
In the year 1999, ISO/TS 16949 was developed, which set globally standardized measures for a Quality Management system in the automobile industry. It details the fundamental, sector-specific, quality systems requirements that sustain continuous improvement and emphasize defect prevention while simultaneously reducing the magnitude of variation and waste in the supply chain.
ISO/TS 16949:1999 was based on ISO 9000: 1994. In March 2002, ISO/TS 16949:2002 was released, which is aligned with ISO 9001:2000.
ISO/TS 16949 is recognised by all major automotive companies in the world including General Motors, Ford, Daimler Chrysler, Volkswagen, BMW, Fiat, Peugeot-Citroen, Renault, and many Japanese and Korean OEMs (Original Equipment Manufacturers. The Japanese vehicle manufacturers association, JAMA, have also been involved in the development of ISO/TS16949: 2002.
ISO/TS 16949 replaces AVSQ, EAQF, QS-9000 or VDA 6.1 registration requirements. However, OEM's will accept ISO/TS 16949 certification in place of the above standards. Some European manufacturers also recognize VDA 6.1. However, TS is the most widely accepted standard world-wide.
The Technical Specifications ISO/TS 16949 combines all previous and published requirements of the U.S. and European automobile industry (QS-9000, VDA 6.1, AVSQ, EAQF 94) on the basis of the ISO 9001:2000. They are supplemented by the customer requirements of the automobile industry.
Area of operation The ISO/TS 16949 should be implemented for all branches of manufacturers and suppliers of
products or production material
services such as heat treatment, galvanising or other surface treatments
other products specified by customers
It can be implemented in the entire automobile industry supplier chain. Certification to these technical specifications can only be awarded for a specific location. Remote locations, e.g. development, purchasing, sales and storage must be considered in the primary audit and in all following audits.
Advantages/benefits of ISO/TS 16949
Globally uniform and recognised automobile regulations with:
A comprehensive management approach
Integration of company processes
Strong focus on process approach
Strong focus on effectiveness.
Team thinking in the foreground
A systematic approach for targeting, company code system and a continuous improvement process
Regular proof management of all company and process related codes
Regular detection of customer satisfaction, and benchmarking
Strong emphasis on prevention and planning
Consistent error detection and consequently increased client trust
Recognition as an attractive and reliable partner of the automobile industry
Stronger concentration on internal and external customers
Targeted display of strengths, weaknesses and improvement potential
As stronger emphasis is placed on the proof of the code and productivity improvement in the annual audit, the return on investment (ROI) is set at an earlier stage
Better understanding of the automobile and supplier industry issues

ISO 13485:2003 - ISO 13485 is ISO standard, published in 2003, that represents the requirements for a comprehensive management system for the design and manufacture of medical devices. This standard supersedes earlier documents such as EN 46001 and EN 46002 (both 1997), the ISO 13485 published in 1996 and ISO 13488.
While it remains a stand-alone document, ISO 13485 is generally harmonized with ISO 9001 . A fundamental difference, however, is that ISO 9001 requires the organization to demonstrate continuous improvement, whereas ISO 13485 requires only that they demonstrate the quality system is implemented and maintained.

Other specific differences include:
the promotion and awareness of regulatory requirements as a management responsibility, will providing resources and during reviews. An example of the market specific regulatory requirements is 21 CFR 820 Quality System Regulation for Medical Devices sold in the United States.
controls in the work environment to ensure product safety
focus on risk management activities and design transfer activities during product development
specific requirements for inspection and traceability for implantable devices
specific requirements for documentation and validation of processes for sterile medical devices
specific requirements for verification of the effectiveness of corrective and preventive actions

OHSAS 18001
OHSAS 18001 is an Occupation Health and Safety Assessment Series certification for health and safety management systems. OHSAS 18001 enables an organization to control occupational health and safety risks and to improve performance.
It was developed in response to urgent customer demand for a recognizable occupational health and safety management system standard, and was created via a concerted effort from a number of the world’s leading national standards bodies, certification bodies, and specialist consultancies.
OHSAS uses the prevention concept, i.e. prevention instead of cure. This is integrated in the work protection law. It states the work safety and health protection should be treated in one complete system.
The elements for a successful work protection management system are the same as those found in other management systems. They are the basis for the continuous improvement process, which is based on both client satisfaction and employee orientation. The elements of OHSAS 18001 include:
Policy and commitment
Hazard identification, risk assessment and risk controls
Legal requirements
Objectives and Programmes
Organisation and personnel
Training, Communication and Consultation
Documentation and records
Operational Controls
Emergency Readiness
Measurement and monitoring
Accident and incident investigation, corrective and preventive action
Audit and Review
Who should go in for OHSAS?
OHSAS 18001 can be used by organization of all sizes regardless of the nature of their activities or location. Organizations can now achieve third party certification for their Occupational Health and Safety management system.
The OHSAS specification can be applied to any organisation that wishes to:
Eliminate or minimise risk to employees and other parties who may be exposed to OH&S risks associated with its activities
Assure itself of its conformance with stated OH&S policy
Demonstrate such conformance to others
Implement, maintain and continually improve an OH&S management system
Make a self-determination and declaration of conformance with this OHSAS specification
Seek certification/registration of its OH&S management system by an external organisation
Benefits - How can OHSAS Help?
Cost reduction through improvement in work safety
Reduction in number of accidents and absenteeism
Increase in employee motivation through clear structures and responsibility allocation
Increased flexibility and smoother transition to changes within the organization through more transparent processes
Legal security

ISO 22000:2005/HACCP - Food Management System
ISO 22000:2005 specifies requirements for a food safety management system where an organisation in the food chain needs to demonstrate its ability to control hazards to ensure that food is safe when consumed.
The standard is applicable to all organisations, regardless of size, that are involved in any aspect of the food chain and want to implement systems that consistently provide safe products. It can be applied to crop producers, animal feed producers, food producers, wholesalers and retailers. It is also suitable for equipment producers, logistics providers, packaging material producers, producers of chemicals that are used in agriculture and food additives, food service providers and canteens. ISO 22000:2005 requirements can be accomplished through the use of internal or external resources, or a combination of both.

HACCP is a state of the art system/concept to ensure food safety. It is a preventive quality assurance process designed to provide increased control and monitoring during critical stages of the food processing chain and is accepted worldwide. Buyers in different parts of the world often demand HACCP Certification or compliance.
HACCP is the acronym for Hazard Analysis Critical Control Point. It is a food safety tool developed by the food industry for the food industry. HACCP examines every step in a food operation, identifying specific hazards as well as implementing effective control measures and verification procedures. HACCP is not a zero risk system. It is designed to minimise risk and as such it is a risk management tool.
HACCP Can be applied throughout the food chain (“from farm to fork,” “from paddock to plate”, etc.)
Increases confidence in food safety
Requires full commitment and involvement of management and workforce
Requires a multidisciplinary approach
Is compatible with the implementation of quality management systems
Is the system of choice for Food Safety management

ISO/IEC 27001:2005 - Information Security Management Systems
Over a period of time business houses have realised that if their information and assets are not safe, the future of the business is not secure. No matter how well protected and secure the organization appears to be, but confidential and sensitive information can be compromised. The problem is grave as the organisation learns about the compromise when it is too late. This problem is faced practically by all organizations, regardless of their size, sector or culture.
The above problem usually occurs due to highly vulnerable working environment exposed to inherent and outside threats. The probability of occurrence and the severity determines the impact of the situation. To overcome this problem, organisations require a good Management Assurance Mechanism to maintain Confidentiality, Integrity and Availability of Information. This mechanism is termed as INFORMATION SECURITY MANAGEMENT SYSTEM (ISMS).

The goal of ISO/IEC 27001:2005 / BS 7799-2 is to provide a common base for developing organizational information security policies and procedures resulting in effective security management practices and also to provide confidence in intra and inter organizational dealings. This is can be achieved by implementing ISMS.

Who can adopt ISO/IEC 27001:2005 ?

This standard can be used by any organization, institution or a company. The standard is meant for any company that uses Internal or External Computer Systems, possesses / processes confidential data, depends on information technology to carry out its business activities, or simply wishes to adopt information security.

Organizations like Banks, Call Centres, IT companies, Tax offices, Automobile Manufacturing Companies, Consultancy Firms, Research and Development institutions, Hospitals, Schools, Universities, Examination Boards, Finance and Insurance companies need ISMS in place.

Advantages of adopting ISO/IEC 27001:2005

One distinct advantage of this standard has to do with public confidence. Just as ISO 9001 is indicative of the organisation’s Quality System being in place, this standard contributes towards the confidence in a Company’s Information Security. Other advantages experienced are:
Systematic identification of Information Security Risks and its mitigation.
Availability of Business Continuity Plans in case of manmade and natural disasters.
Potentially lower premium of computer risk insurance
Better protection of Confidential Data
Faster and easier recovery from the attacks and improved ability to survive disasters.
Reduced risks from Hacker’s attack.
Compliance with legal and contractual requirements
A structured and globally recognized Information Security Methodology.
Putting your security issues first
The purpose of information security management is to ensure business continuity and reduce business damage by preventing and minimising the impact of security incidents. The Audit Commission Update report (1998) shows that fraud or cases of IT abuse often occur due to absence of basic control, with one-half of all detected frauds found by accident. Ensuring the storage of your knowledge capital, and protecting it through a management system, will strengthen the competitive edge of your company

SA 8000
SA8000 is a global social accountability standard for decent working conditions, developed and overseen by Social Accountability International (SAI). Published in late 1997 and revised in 2001, the SA8000 Standard and verification system is a credible, comprehensive and efficient tool for assuring humane workplaces.
SA8000 ElementsThe SA8000 Standard is an auditable certification standard based on international workplace norms of International Labour Organisation (ILO) conventions, the Universal Declaration of Human Rights and the UN Convention on the Rights of the Child.
A summary of the Standard elements is as follows:
Child Labor: No workers under the age of 15; minimum lowered to 14 for countries operating under the ILO Convention 138 developing-country exception; remediation of any child found to be working
Forced Labor: No forced labor, including prison or debt bondage labor; no lodging of deposits or identity papers by employers or outside recruiters
Health and Safety: Provide a safe and healthy work environment; take steps to prevent injuries; regular health and safety worker training; system to detect threats to health and safety; access to bathrooms and potable water
Freedom of Association and Right to Collective Bargaining: Respect the right to form and join trade unions and bargain collectively; where law prohibits these freedoms, facilitate parallel means of association and bargaining
Discrimination: No discrimination based on race, caste, origin, religion, disability, gender, sexual orientation, union or political affiliation, or age; no sexual harassment
Discipline: No corporal punishment, mental or physical coercion or verbal abuse
Working Hours: Comply with the applicable law but, in any event, no more than 48 hours per week with at least one day off for every seven day period; voluntary overtime paid at a premium rate and not to exceed 12 hours per week on a regular basis; overtime may be mandatory if part of a collective bargaining agreement
Compensation: Wages paid for a standard work week must meet the legal and industry standards and be sufficient to meet the basic need of workers and their families; no disciplinary deductions
Management Systems: Facilities seeking to gain and maintain certification must go beyond simple compliance to integrate the standard into their management systems and practices.
Certification to SA8000: Certification is the process by which facilities submit to an independent audit against the SA8000 Standard. If a facility meets the Standard, it will earn a certificate attesting to its social accountability policies, management, and operations. Companies that operate production facilities can seek to have individual facilities certified to SA8000 through audits by one of the accredited certification bodies. SA8000 certification is conducted by organizations accredited and overseen by SAI’s own auditors. Both certified and accredited organizations undergo semi-annual review and revisits.

CE Marking - CE marking on the product means, it meets essential requirements of European Union Directives (EU Directives). CE marking, now days, is a matter of Branding. CE marking is also a legal requirement for many products sold in 25 nations of Europe and 3 States of the European Free Trade Association. CE Mark is a "Trade Passport" for export of products to Europe.

Today Quality is the competitive issue for the corporate world and the need is to institutionalize quality processes to get huge pay-offs. Many products falling under category of Electrical home appliances, Cables, Instruments, Electronic products, Machinery, Equipment, Medical & Surgical devices are most common for CE Marking.

NABH Accredetation, ISO 9001, ISO 14001, TS 16949, ISO 22000, ISO 13485 & Other CERTIFICATIONS

ZENITH QUALITY INTERNATIONAL

ISO 9001:2008 certification